Property Care Association Property Care Association

The Property Care Association is committed to protecting your privacy.

The company is a company limited by guarantee and registered in England under company number 5596488.

This policy was made in light of the requirements set out by the General Data Protection Regulations (GDPR) 2018 in order to explain our data processing practices. It explains the basis on which we will process any personal data we collect from you, or that you provide to us.


  • What information do we collect about you?
  • How will we use the information about you?
  • Marketing
  • Access to your information and correction
  • Cookies
  • Other websites
  • Changes to our privacy policy
  • Security precautions
  • How to contact us

What information do we collect about you?

We collect information about you when you use our goods and services and place an order. We also collect information when you voluntarily complete customer surveys, provide feedback and attend our training, examinations, meetings or conferences. Website usage information is collected using cookies.

How will we use the information about you?

We collect information about you to process your order, manage your account and project and, if you agree, to contact you about other products and services we think may be of interest to you.

The Property Care Association will not share your information for marketing purposes with companies outside of the Property Care Association.

In processing your training and examination booking, we may send your details to, and also use information from ABBE or CITB.


We would like to send you relevant information about our products and services of ours which may be of interest to you. We will not send any marketing material on behalf of third parties.

You have the right to opt out from us contacting you for marketing purposes.

If you no longer wish to be contacted for marketing purposes, please email

Access to your information and correction

You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please contact us via email or write to Property Care Association, 11 Ramsay Court, Kingfisher Way, Hinchingbrooke Business Park, Huntingdon, Cambridgeshire, PE29 6FY.

We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.


The Property Care Association and associated websites uses cookies to gather certain information about you. Cookies are pieces of information placed on your computer to allow websites to recognise you when you visit. It collects information about your browsing actions and visitor behaviour information but does not identify you as an individual.

We use the information gathered from cookies to get an idea of what elements of the website are best performing and what could be improved. For further information about cookies, please visit or

You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

Other Websites

Our website contains links to other websites. This privacy policy only applies to the Property Care Association website, please read each company’s policy when using their website. We cannot be held responsible for the privacy policies and practices of third party websites.

Changes to our privacy policy

We keep our privacy policy under regular review and we will place any updates on this page. This privacy policy was last updated on 19 June 2018, in-line with GDPR.

Security Precautions

We are committed to ensuring the protection of your personal information. The transmission of non-sensitive details (such as your email address) made via the internet is not guaranteed 100% secure, except where you see the green padlock in the address bar.

Although we will do our best to protect your personal data, we cannot guarantee the security of any data transmitted to our site (unless you see the padlock icon); any transmission will be at your own risk. Once we receive your information, we make our best effort to ensure its security on our systems. Where we have given (or where you have chosen) a password which enables you to access certain parts of our websites, you are responsible for keeping this password confidential.

How to contact us

Please contact us if you have any questions about this privacy policy or information we hold about you, please contact us at:

Property Care Association, 11 Ramsay Court, Kingfisher Way, Hinchingbrooke Business Park, Huntingdon, Cambridgeshire, PE29 6FY or email